Implementing 2nd/3rd Level Support
- Are IT problems solved quickly?
- Is an IT expert available at all times?
- Is our application maintainable?
- Are bugs in the software fixed on time?
The product URGY Fire is a response to these questions posed by our customers. URGY Fire supports the alerting of emergency organizations such as the fire department or rescue services.
The solution was an individual maintenance package for 3rd level support to get the technical problems in the software under control.